Future Connections develops smart solutions that distinguish themselves in user simplicity. This can only be reached with our continuous drive for innovation: to do more with less.
Let tech work for people
(and not the other way around)
Future Connections
Technology Partner
Future Connections
Technology Partner
Future Connections creates software and integration solutions and continually makes them smarter to assist you in the digitalisation and modernisation journey of your company.
In a fast changing world you need to keep up! We are facing a technological revolution; a wave of new technologies is entering the business and consumer markets. Businesses need to create new added values to their processes, supported by these new technologies, in order to meet the changing market and consumer needs. The success of this transformation will be measured by the alignment and integration of people, processes and technologies. Let Future Connections help you and let technology do the work for you!
Our promises to our customers
Our promises to our customers
Smart simplicity
No to status quo
We start from possibilities, not conventions. We are driven to make technology work for people instead of the other way around. Customer results are the only things that matter to us.
Seamless service
Our clients and their customers can rely on us without noticing or being aware of how everything works and integrates. Service without a service feeling, natural and intuitive
What we do
What we do
Customer
Operations
Operations
- Consumer services
- Enterprise services
Network
Intelligence
Intelligence
Click on the circle for more information
- Analysis & improvement
- Automation
- Monitoring & reporting
- Smart planning
- SON
- Data intelligence tool
Digital
Identification
Identification
- Identification & log-in
- Authentication
- Validation
- Signing
Data
Analytics
Analytics
- Big data
- Artificial intelligence
- Cloud & edge computing
- Neural programming
- Machine learning
Get Reddie for the best user
experience imaginable
Reddie is our digital transformation platform with an easy-to-use front end. It has a multi-source back end with data mining and business intelligence rules. The Reddie platform is a white-label product that can be geared towards specific end user groups such as home, office, city and enterprise groups.
From innovation to integration to transformation
Reddie is a platform within your existing and future ICT environment where the alignment and integration of processes, technologies and human resources take place
Future Connections leverages the Reddie environment to cleverly apply the latest technologies and solutions to your unique situation, making your business more effective and innovative, and giving you the foundation to develop new business opportunities.
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Digital Transformation
Embrace your digital (r)evolution
Digital technologies are changing the world at a frantic pace and endless new possibilities are shaping our imagination. Your company cannot escape digital transformation: it raises your customer and end user’s expectations on your organisation and transforms radically the pace and processes of your business. How do you meet such demanding digital needs?
Future Connections’ experience and knowledge can guide you every step of the way along your digital transformation journey, so that you can ripe the benefits without worrying about your digital (r)evolution.
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Smart Integration
Get from innovation to integration
You have invested a lot of time and money in your current ICT systems. You want to be sure that they continue to function and are developed and cleverly integrated with the new technology that you want to embrace. Future Connections’ smart integration approach makes sure that existing and new components are brought together and function seamlessly as a powerful system.
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Data Analytics
Make data the fuel for your business
Data analytics give you better insights, informing your business decision making and response to change. They drive forward your business performance, impacting positively your operational efficiency, marketing initiatives, sales processes, customer services quality, etc.
Let Future Connections help you gain insights into all your data and inform your decisions better by integrating data analytics as a solution in your business operations.
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Operational Excellence
Do it first time right
Your organisation wants to excel in the service to your customers. This means that everything you do must be first time right, on time and delivered at the best price. Achieve your operational excellence goals: use the various components of Reddie to optimise your processes and systems by digitalising them.
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Smart Cooperation
Collaborate with business partners with your ICT environment being supportive and not the limiting factor
In your ecosystem, you regularly work with other companies and partners. In order to be able to work efficiently together, processes, data and systems must be connected.
You do not want your internal systems to be disrupted or indeed be the bottleneck in the collaboration efforts. Future Connections works with you to find solutions for your systems and processes to support your collaboration and create new opportunities within your ecosystem.
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New Technology
Let tech work for you
Technology is developing at a frantic pace and is complex. It's a challenge for your business to keep up with timing, knowledge, intelligent use and careful integration of it into your existing situation.
Future Connections has deep knowledge and experience of new technologies and integrates them into your environment, so that you can make maximum use of new developments and improve your business and competitive position intelligently.
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Our approach
Future Connections is a game changer. We combine Field Operations, Customer Care, Process Engineering and Software Development in one organization with a unique delivery model. This means we can supply end-to-end solutions for digital customers onboarding, product planning, installation, network management and customer service.We believe in continually identifying points of improvement in processes, tools and services. To implement these improvements we apply new technology that we integrate into the workflows.
Our approach
Future Connections is a game changer. We combine deep knowledge and experience in process engineering and software development under one roof and follow a unique agile delivery model. We believe in listening to the customers’ needs and in continually identifying points of improvements in their processes, tools and services. We use the latest technology to implement the improvements and integrate them in their workflows.
For who are we doing this
Whom we work for
Telecom Operators & Service Providers
Telecom & IT Resellers
Local Governments
Jarenlange ervaring,startup mentaliteit.
Ons bedrijf is gebaseerd op jarenlange ervaring in de IT en telecom markt.We besloten dat dingen moesten veranderen vanuit het oogpunt van de gebruiker. Ons leiderschapsteam is er op gericht om oplossingen en diensten aan te bieden om de best denkbare gebruikerservaring mogelijk te maken. Wil je lid worden van ons team?
Julien has over 18 years of international Telecom and IT experience and held management positions within KPN, Nacap, LCC International and TechMahindra. Julien has a strong background in business development, sales and finance. Julien graduated for from the International Business School (Breda, the Netherlands) and has a Bachelor of Science International Business from ESB Business School (Reutlingen, Germany).
With over 20 years of international IT products and telecom services experience , Alejandro leads the innovation and technology processes and departments of Future Connections. Alejandro held management positions in Europe and the US with Optimi, Orange and LCC International. He graduated as executive MBA and the MSEE Telecommunication at the University of Malaga (Spain).
After working with KPN for over 40 years in several management positions in the area of Delivery and Service for the Residential and Enterprise portfolio, Henk joined Future Connections in January 2018 to lead the operations units. Henk’s focus is on operational excellence and process automation.
As a Co-Founder of the company, Jack Smits drives new business opportunities based on digital developments and remote solutions. This provides our customers the improvement on Customer Experience, cost reduction and accelerated time to market. Jack has a long history in senior management positions with several operators in the Benelux market for the Residential and Enterprise portfolio.
Working at Future Connections
- Innovative organisation
- Great opportunities and benefits
- Continually working on your personal development
- Collaboration with Malaga University
- Collaboration with A-brands
The knowledge and
development of our people is central
At Future Connections it’s all about you. Our success goes hand in hand with your growth and development. We provide opportunities to work in an international team and to develop and grow.
Work atFuture Connections
- Innovative organisation
- Great opportunities and benefits
- Continually working on your personal development
- Collaboration with Malaga University
- Collaboration with A-brands
The knowledge and
development of our people is central
At Future Connections it’s all about you. Our success goes hand in hand with your growth and development. We provide opportunities to work in an international team and to develop and grow.
