NIx Platform
Composable nework intelligence

NIx Platform
Composable Nework Intelligence

NIx is the foundational platform powering all NIx solutions with composable architecture, advanced data processing, machine learning capabilities and intelligent insights across performance management, customer experience and network automation.

NIx Platform: the foundation of network intelligence

Future Connections’ NIx Platform provides the comprehensive foundation for all network intelligence solutions.

Built with a composable architecture, the platform seamlessly integrates data ingestion, machine learning, advanced analytics and intelligent insights to power performance management, customer experience management and network automation applications.

The platform’s modular design enables rapid deployment of specialised use cases while maintaining enterprise-grade scalability, security and performance. From real-time data processing to predictive analytics and autonomous operations, NIx Platform delivers the core capabilities that transform network data into actionable business intelligence.

The NIx Platform is the foundation of a range of intelligent products that are scalable and flexible, adapting to your specific requirements.

The NIx Platform composable architecture

Composable platform components work together to deliver end-to-end network intelligence.

Navigate through the tabs and explore our NIx platform components independently:

NIx Ingestor
NIx Analyser
NIx ML Inferer
NIx ML Store
NIx Insights

NIx Ingestor is the data collection and ingestion engine that handles multi-vendor, multi-technology data sources with intelligent processing and reconciliation capabilities.

Key features

NIx Analyser is the advanced analytics engine that processes, aggregates and analyses network data to generate KPIs, detect anomalies and provide intelligent insights.

Key features

NIx ML Inferer is the advanced machine learning and AI inference engine that applies trained models to generate predictions, detect anomalies and provide intelligent recommendations.

Key features

NIx ML Store is the advanced data storage and management layer with high-performance databases optimised for time-series data, machine learning workloads and real-time analytics.

Key features

NIx Insights is the presentation and action layer that transforms analytics results into actionable insights through interactive dashboards, alerting and automated responses.

Key features

NIx Ingestor

NIx Ingestor is the data collection and ingestion engine that handles multi-vendor, multi-technology data sources with intelligent processing and reconciliation capabilities.

Key features
Core capabilities
Data sources

99/99% data accuracy
Millions of records processed daily
Automated error handling
Real-time streaming support
Multi-vendor compatibility
Scalable architecture

Multi-vendor PM collection (Huawei, Ericsson, Nokia, ZTE, Cisco, Samsung)
Support for XML, ASN.1, CSV data formats with ROP intervals (15/30/60 minutes)
Intelligent data reconciliation and re-collection for missing, late or corrupt files
Real-time data processing with Kafka-based streaming
Advanced NiFi ETL pipelines with custom processors
Binary decoder support for proprietary vendor formats
Data enrichment with IMSI/MSISDN, customer info and TAC device data

RAN PM (2G/3G/4G/5G PM)
Core network PM (voice and data core elements)
Transmission PM (multi-vendor transmission networks)
K8 streams (Kubernetes and containerised workloads)
Control and user plane interfaces (Gb, ADR, GnGi, IuCS, IuPS, SIP, S1MME)
BSS data sources for customer and billing integration

Key features
Storage architecture
ML model management

Petabyte-scale storage
Sub-second query response
99.99% availability
Auto-scaling capabilities
Enterprise security
Multi-tenant architecture

Elasticsearch-PostgreSQL integration for optimal performance
Time-series data optimisation for network performance metrics
Vector database support for RAG-based knowledge retrieval
Real-time data indexing and search capabilities
Automated data partitioning and lifecycle management
High-availability clustering with automated failover
Data compression and archiving for long-term retention

Model versioning and deployment pipeline
Feature store for ML training and inference
Automated model retraining and validation
A/B testing framework for model performance
Model performance monitoring and drift detection

NIx ML Store

NIx ML Store is the advanced data storage and management layer with high-performance databases optimised for time-series data, machine learning workloads and real-time analytics.

NIx Analyser

NIx Analyser is the advanced analytics engine that processes, aggregates and analyses network data to generate KPIs, detect anomalies and provide intelligent insights.

Key features
Analytics capabilities
KPI framework

Custom KPI design with simple and complex mathematical operations
Cross-domain KPI correlation and multi-dimensional analysis
Vendor-specific aggregation with standardised output formats
Real-time analytics processing with stream computing
Pivot table generation and busy hour (BH) KPI calculation
Template library for standardised KPI imports (CSV, XLS, XML)
Multi-layered calculation structures by equipment provider

Simple KPIs: basic mathematical operations using counters
Complex KPIs: advanced operations with cross-requests across counters
Cross KPIs: multi-domain correlation and analysis
Comprehensive indicator catalogue with textual explanations
Formula diagrams and calculation documentation
Extensive dimension/aggregation filtering options

Key features
ML capabilities
AI models

Supervised and unsupervised machine learning algorithms
Behavioural profiling and pattern recognition
Anomaly detection with confidence scoring
Forecasting and predictive analytics
Root cause analysis (RCA) with automated diagnosis
Real-time model inference and batch processing
Ensemble methods for improved accuracy

Time series forecasting for capacity planning
Classification models for fault detection
Clustering algorithms for customer segmentation
Deep learning for complex pattern recognition
Natural language processing for automated insights
Computer vision for network topology analysis

NIx ML Inferer

NIx ML Inferer is the advanced machine learning and AI inference engine that applies trained models to generate predictions, detect anomalies and provide intelligent recommendations.

NIx Insights

NIx Insights is the presentation and action layer that transforms analytics results into actionable insights through interactive dashboards, alerting and automated responses.

Key features
Visualisation & dashboards
Insights & actions

Interactive Kibana dashboards with real-time updates
Advanced TSVB (Time Series Visual Builder) visualisations
Kepler geospatial analytics and mapping
Custom dashboard creation with drag-and-drop interface
Mobile-responsive design for on-the-go access
Role-based access control and personalisation
Exportable reports in multiple formats (PDF, Excel, CSV)

Customer insights: per-customer analytics and experience tracking
Service insights: service quality analysis and optimisation
Roaming insights: international services performance monitoring
KPI alerts with configurable thresholds
Data anomaly detection and notification
Automated action triggers and workflow integration
Advanced machine learning insights and recommendations

End-to-end data flow architecture

Step 1

Step 2

Step 3

Step 4

Step 5

Data collection &
ingestion
Data transformation &
enrichment
Storage &
analytics processing
Machine learning &
AI inference
Intelligent insights &
actions

Multi-vendor data collection from RAN, core, transmission and virtualised workloads through NIx Ingestor with binary decoders and Kafka streaming

Advanced ETL processing with data reconciliation, enrichment with customer info, TAC device data and IMSI/MSISDN correlation

High performance storage in NIx ML Store with Elasticsearch-PostgreSQL integration and real-time analytics through NIx Analyser

Advanced ML processing through NIx ML Inferer with anomaly detection, forecasting, behavioural profiling and root cause analysis

Interactive dashboards, automated alerting and actionable insights delivered through NIx Insights with customer, service and network intelligence

Step 1: Data collection & ingestion

Step 2: Data transformation & enrichment

Step 3: Storage & analytics processing

Step 4: Machine learning & AI inference

Step 5: Intelligent insights & actions

Step 1: Data collection & ingestion

Step 2: Data transformation & enrichment

Step 3: Storage & analytics processing

Step 4: Machine learning & AI inference

Step 5: Intelligent insights & actions

GenAIOps – Intelligent customer experience automation

The NIx Platform integrates next-generation GenAIOps capabilities natively across all components, enabling natural language interactions, autonomous decision-making and intelligent automation. Our platform-native approach ensures seamless AI integration from data ingestion to actionable insights.

Platform-integrated AI agents

NIx Platform’s agentic architecture includes specialised AI agents that operate natively within each platform component, providing autonomous capabilities across the entire network intelligence lifecycle.

NIx
agents

Platform-native intelligent agents including L3 Customer services agent and Virtual customer services agent for autonomous customer experience management and technical support automation

Data intelligence
agent

Autonomous data quality management, intelligent data reconciliation, predictive data collection optimisation and automated ETL pipeline management across all data sources

Analytics intelligence
agent

Automated KPI generation, intelligent threshold setting, dynamic analytics optimisation and self-tuning performance analytics based on network patterns and business objectives

ML operations
agent

Autonomous model lifecycle management, automated feature engineering, intelligent model selection and continuous learning optimsation for all ML workloads across the platform

Insights intelligence
agent

Natural language insight generation, automated report creation, intelligent dashboard optimisation and proactive recommendation engine for business decision support

Action orchestration
agent

Autonomous workflow management, intelligent action prioritisation, cross-domain coordination and automated remediation orchestration across all network domains

Platform-native AI agents working across all NIx components

Real-time autonomous operations monitorning and control

Integrated GenAIOps architecture spanning the entire platform

NIx Platform use cases and applications

The NIx Platform’s composable architecture enables rapid deployment
of specialised network intelligence applications across multiple domains and use cases.

Performance
Management (PM)

Real-time PM analytics and optimisation

Customer Experience Management

End-to-end CEM and service assurance

Network
Automation

Autonomous network operations

RAN Optimisation

Intelligent radio access network management

Cloud-native
Operations

Kubernetes and virtualised workload management

Predictive Analytics

ML-driven forecasting and capacity planning

Service
Assurance

Proactive service quality management

Revenue
Assurance

Billing and interconnect optimisation

Energy
Optimisation

Sustainable network operations

Security
Analytics

Network security and threat detection

IoT & Edge
Analytics

Edge computing and IoT device management

5G
Operations

Next generation network management

NIx Platform integration and APIs

Enterprise integration

The NIx Platform provides comprehensive integration capabilities with existing network operations systems, business applications and third-party tools through standardised APIs and interfaces.

Key features
OSS/BSS integration
Vendor platform support

TM Forum standard APIs for seamless integration
REST and GraphQL APIs for modern application connectivity
SOAP web services for legacy system compatibility
Real-time event streaming with Apache Kafka
Database connectors for direct data access
File-based integration with automated processing

Ericsson EIAP, OSS-RC and network manager integration
Nokia NetAct, Mantaray and CloudBand platform connectivity
Huawei U2000, M2000 and iManager integration
Cisco Crosswork, cSON and EdenNet compatibility
Juniper SMO/RIC and Contrail integration
Multi-vendor SDN and NFV orchestration support

Key features
Deployment options
Scalability & performance

On-premises deployment with full control and customisation
Public cloud deployment (AWS, Azure, GCP) with managed services
Hybrid cloud architecture for optimised performance and cost
Edge deployment for low-latency processing requirements
Kubernetes-native deployment with container orchestration
Multi-region deployment for global network operations

Horizontal auto-scaling based on workload demands
Microservices architecture for independent component scaling
Load balancing and traffic distribution optimisation
Distributed computing for high-performance analytics
Caching layers for improved response times
Resource optimisation and cost management

Deployment and scalability

The NIx Platform is designed for enterprise-scale deployments with cloud-native architecture, containerisation support and horizontal scaling capabilities.

NIx Platform Composable nework intelligence