NIx PM
Advanced Performance Management

NIx PM Advanced Performance Management Solution

Future Connections develops and delivers customised, intelligent performance management solutions that enhance visibility, strengthen operations and automate business processes for telecom networks.
With NIx PM, you gain complete visibility into all network domains, from radio to core, with powerful analytics and AI-driven insights that enable data-driven decision making and proactive network optimisation.

AI-powered network performance dashboard showing GenAIOps automation insights and KPI trends in NIx PM perfomance management solution

NIx PM

NIx PM is Future Connections’ advanced performance management solution that enhances visibility, strengthens operations and automates business processes for telecom networks. With complete visibility into all network domains from radio to core,
powerful analytics and AI-driven insights enable data-driven decision making and proactive network optimisation.

Core features ready
0 %
Custom development
0 %
Tailored solution
0 %

Our proven 80/20 approach leverages NIx PM’s comprehensive feature set while providing the flexibility
to customise and extend functionality for your specific operational requirements.

Core NIx PM capabilities

38. Volume

Multi-vendor
data collection

Out-of-the-box support for all major vendors

128.-Advanced-KPI-engine

Advanced
KPI engine

Comprehensive KPI processing capabilities

129. Data reconciliation

Data
reconciliation

Intelligent
data handling

Data analysis

High performance
analytics

Scalable
analytics platform

Complete network domain coverage

NIx PM provides end-to-end visibility across all network domains from 2G to 5G:

Radio Access Network (RAN)

Comprehensive performance management for 2G to 5G radio networks with critical KPI tracking for accessibility, mobility, integrity and retainability metrics. It includes real-time monitoring with advanced visualisation and automated anomaly detection

Voice core elements

Performance monitoring for all voice core network functions including HLR, HSS, PCRF, MGW and more. It supports legacy CS/PS domains and 2G/3G core networks with VoLTE quality monitoring and SIP performance analytics

Data core networks

Comprehensive monitoring for EPC (4G) and 5G core networks with capacity, utilisation and traffic management metrics. It includes resilience monitoring and cloud native 5G core performance visibility

Transmission networks

Multi-vendor transmission network performance management supporting Ciena, Nokia, Huawei, Infinera, ADVA and Fujitsu. It includes bottleneck identification and specialised backhaul anomaly detection

Billing system

Performance tracking for charging function systems with real-time and offline charging system monitoring. It includes revenue assurance metrics and correlation between network performance and service charging

Virtualised workloads

Performance management for Kubernetes, VMware and cloud native functions with infrastructure-level metrics correlated with service KPIs. It includes container and VM performance monitoring with log collection and analysis

Why choose NIx PM solutions

165.-Performance-management

Proven performance management

Built on years of telecom expertise with proven capabilities across all network domains from 2G to 5G, supporting millions of records daily

AI

AI-powered
intelligence

GenAIOps capabilities provide next-generation network intelligence with autonomous operations and predictive analytics

24.-Seamless-service

Multi-vendor
support

Native support for all major telecom vendors ensures seamless integration regardless of your network equipment mix

124. Network planning

Scalable
architecture

High-performance analytics platform designed to handle complex networks with millions of KPIs and extensive historical data

GenAIOps - The future of network intelligence

NIx PM includes cutting edge GenAIOps capabilities that transform traditional
performance management into an intelligent, predictive system using advanced AI models.

Natural language insights

AI-powered natural language processing for intuitive network analysis

Next best
actions

Automated recommendations for optimal network operations

Root cause
analysis

Intelligent problem diagnosis with actionable solutions

Automated ticket handling

Smart ticket processing and resolution automation

Agentic architecture for autonomous operations

NIx PM’s innovative agentic architecture features specialised network co-pilots including Radio assistant, Core network assistant and L3 Customer services agent. These AI agents work together to enable autonomous network operations, continuously learning from network patterns and operator actions to improve predictive capabilities.

Agentic architecture for autonomous operations

NIx Agents’ innovative agentic architecture represents the future of network automation.
Our specilised network co-pilots – including RAN Agent, Core Network Assistant, L3 Customer Services Agent
and Virtual Customer Services Agents –  work together to enable truly autonomous network operations.

agentic progression

Our AI agents use natural language processing to:

The system continually learns from network patterns and operator actions, constantly improving its predictive capabilities and autonomous decision-making.

Complete network domain coverage

NIx PM provides end-to-end visibility across all network domains from 2G to 5G:

Comprehensive performance management for 2G to 5G radio networks with critical KPI tracking for accessibility, mobility, integrity and retainability metrics. It includes real-time monitoring with advanced visualisation and automated anomaly detection

Performance monitoring for all voice core network functions including HLR, HSS, PCRF, MGW and more. It supports legacy CS/PS domains and 2G/3G core networks with VoLTE quality monitoring and SIP performance analytics

Comprehensive monitoring for EPC (4G) and 5G core networks with capacity, utilisation and traffic management metrics. It includes resilience monitoring and cloud native 5G core performance visibility

Multi-vendor transmission network performance management supporting Ciena, Nokia, Huawei, Infinera, ADVA and Fujitsu. It includes bottleneck identification and specialised backhaul anomaly detection

Performance tracking for charging function systems with real-time and offline charging system monitoring. It includes revenue assurance metrics and correlation between network performance and service charging

Performance management for Kubernetes, VMware and cloud native functions with infrastructure-level metrics correlated with service KPIs. It includes container and VM performance monitoring with log collection and analysis

Key NIx PM features

Comprehensive domain coverage

Radio Access Network (RAN)

All voice core elements (HLR, HSS, PCRF, MGW, etc.)

Transmissions

World connected

Data core

Billing

A computer and a laptop

 Virtualised workloads